An Application Engineer deploys and supports i-DOCS Customer Communications Management solutions to customers.
Consultant / Application Engineer
Role duties
- Application Engineering – Gathering requirements, implementing, testing and documenting projects including various IDEAL Software Solutions SA solutions, conducting business analysis, putting into production and training key users
- Consulting – Acting as a liaison between customers and IDEAL Software Solutions SA
- Technical Support – Validating and investigating issues reported by customers (1st and 2nd level support). Testing the quality of the deliverables before releasing them in the project (quality assurance)
Responsibilities
- Application Engineering
- Gathering requirements from customers
- Implementing solutions for customers
- Testing the solutions
- Writing Documentation about delivered solutions
- Business Analysis for costumers’ needs
- Consulting
- Technical Support
Required Qualifications / Skills
- Solid Technical or IT Background
- Understanding of XML Related Technologies
- Knowledge of XSL, XSL-FO, XSLT transformations, will be considered as a plus
- Basic Programming in any language or Scripting Experience with any scripting language
- Knowledge of Apache Velocity will be considered as a plus
- Database experience in formatting SQL Queries (SQL and/or Oracle)
- Familiar with Git or SVN versioning control system
- Problem-solving attitude
- Collaborative team spirit
- Excellent verbal and written communication skills in English
- Fluent speaker and writer on technical subjects
- Excellent communication, human relations, problem-solving skills, training skills
- Reliable, creative, team player with strong organizational skills that makes things happen
- Analytical thinking
Benefits
- Competitive remuneration package
- Private Health Insurance
- Performance Bonus according to Performance-based KPI’s
- Mobile Plan
- Training & Development
- The company invests in long-term cooperation
- Career growth and evolvement