Ensure full accessibility for your digital communications and comply with EU regulations.
Ensure full accessibility across your digital documents and customer communications and comply with the European Accessibility Act (EAA) requirements.
The European Accessibility Act is in effect. Since June 2025, accessibility compliance becomes mandatory for digital customer communications across the EU.
Organizations that fail to comply face:
- Legal and regulatory exposure
- Reputational damage
- Operational disruption
- Regulatory fines
At the same time, accessibility delivers a powerful advantage: inclusive, frictionless customer experience for everyone.
IDEAL Software Solutions provides a complete, enterprise-grade solution to help organizations achieve and maintain accessibility compliance with confidence.
- Accessibility is a regulatory requirement, not a choice
- Inclusive customer experience drives trust and loyalty
- Non-compliance introduces legal, reputational, and operational risk
- Accessible documents improve usability for all customers
Key capabilities
Our UAdapt solution delivers end-to-end accessibility compliance for digital documents and communications:
- Full PDF/UA compliance (ISO 14289-1:2014) and WCAG 2.2 alignment
- Native tagging & structured output for accessibility by design
- PAC testing and screen reader compatibility validation
- Accessibility-ready PDFs for audits, regulators, and end users
- Ongoing support & knowledge transfer to internal teams
Who can Benefit
Accessibility by Design — From Day One
For organizations generating customer communications through i-DOCS CCM Solutions, UAdapt embeds accessibility directly into the document creation process.
No remediation. No rework. Just accessible documents, automatically.
Key benefits :
- Native PDF/UA & WCAG-compliant documents at the source
- Perfect reading order for screen readers
- Audit-ready output for regulators and compliance teams
- Zero disruption to existing CCM workflows
UAdapt for Any PDF
Make Existing PDFs Accessible — At Scale
Do you already have thousands of PDFs in production or archives?
UAdapt transforms existing documents into fully accessible, compliant files quickly and automatically.
Key benefits:
- Converts standard PDFs into PDF/UA & WCAG-compliant documents
- Ideal for legacy archives and high-volume environments
- Automated processing via API or batch workflows
- Scales effortlessly across enterprise systems
Who can Benefit
Accessibility by Design — From Day One
For organizations generating customer communications through i-DOCS, UAdapt embeds accessibility directly into the document creation process.
No remediation. No rework. Just accessible documents — automatically.
Key benefits :
- Native PDF/UA & WCAG-compliant documents at the source
- Perfect reading order for screen readers
- Audit-ready output for regulators and compliance teams
- Zero disruption to existing CCM workflows
UAdapt for Any PDF
Make Existing PDFs Accessible — At Scale
Do you already have thousands of PDFs in production or archives?
UAdapt transforms existing documents into fully accessible, compliant files — quickly and automatically.
Key benefits:
- Converts standard PDFs into PDF/UA & WCAG-compliant documents
- Ideal for legacy archives and high-volume environments
- Automated processing via API or batch workflows
- Scales effortlessly across enterprise systems
For IT, compliance, and audit teams
UAdapt for i-DOCS CCM Solutions is fully embedded into the i-DOCS CCM platform, enabling native generation of accessible documents during the document creation process — not post-production remediation.
Technical compliance highlights (PAC 2026 validated):
- PDF/UA-Compliant File Structure
Ensures a valid and stable underlying PDF syntax, including correct tagging trees, consistent object references, and elimination of structural corruption. - Semantic & Logical Tagging
Automatically applies correct structural tags for headings, paragraphs, lists, tables, and complex layouts, ensuring a logical reading order for assistive technologies. - Accessible Tables & Complex Content
Supports proper table structure, header associations, and reading sequences required for screen readers and regulatory audits. - Embedded Fonts & Assets
All fonts are embedded with appropriate encoding. Non-text elements (figures, form fields, graphics) include required alternative text and object references. - Global Accessibility Metadata
Automatically defines document language, ensures all visible content is tagged, and eliminates hidden accessibility barriers.
Accessibility by Design
Documents are produced compliant from the moment of creation, removing the need for downstream remediation or manual correction.
Designed for organizations managing large volumes of existing or legacy PDFs, UAdapt for Any PDF delivers high-performance, automated accessibility remediation.
Advanced remediation capabilities:
- Universal PDF Conversion
Converts standard PDFs into fully compliant PDF/UA (ISO 14289-1:2014) and WCAG 2.2-aligned documents. - Intelligent Layout Analysis & Tagging
Uses advanced recognition technology to analyze existing layouts and apply semantic structure to headings, tables, lists, and content flow, even for unstructured or “flat” PDFs. - Batch & Automated Processing
Supports high-volume document processing through Command Line Interface (CLI) or API, enabling full automation within enterprise document pipelines. - Scalable Enterprise Integration
API-first architecture allows seamless integration into existing IT environments, supporting thousands of documents without manual intervention. - Consistent, Repeatable Compliance
Ensures standardized accessibility output across large document archives and ongoing production flows.
For IT, compliance, and audit teams
UAdapt for i-DOCS is fully embedded into the i-DOCS CCM platform, enabling native generation of accessible documents during the document creation process — not post-production remediation.
Technical compliance highlights (PAC 2026 validated):
- PDF/UA-Compliant File Structure
Ensures a valid and stable underlying PDF syntax, including correct tagging trees, consistent object references, and elimination of structural corruption. - Semantic & Logical Tagging
Automatically applies correct structural tags for headings, paragraphs, lists, tables, and complex layouts, ensuring a logical reading order for assistive technologies. - Accessible Tables & Complex Content
Supports proper table structure, header associations, and reading sequences required for screen readers and regulatory audits. - Embedded Fonts & Assets
All fonts are embedded with appropriate encoding. Non-text elements (figures, form fields, graphics) include required alternative text and object references. - Global Accessibility Metadata
Automatically defines document language, ensures all visible content is tagged, and eliminates hidden accessibility barriers.
Accessibility by Design
Documents are produced compliant from the moment of creation, removing the need for downstream remediation or manual correction.
Designed for organizations managing large volumes of existing or legacy PDFs, UAdapt for Any PDF delivers high-performance, automated accessibility remediation.
Advanced remediation capabilities:
- Universal PDF Conversion
Converts standard PDFs into fully compliant PDF/UA (ISO 14289-1:2014) and WCAG 2.2-aligned documents. - Intelligent Layout Analysis & Tagging
Uses advanced recognition technology to analyze existing layouts and apply semantic structure to headings, tables, lists, and content flow — even for unstructured or “flat” PDFs. - Batch & Automated Processing
Supports high-volume document processing through Command Line Interface (CLI) or API, enabling full automation within enterprise document pipelines. - Scalable Enterprise Integration
API-first architecture allows seamless integration into existing IT environments, supporting thousands of documents without manual intervention. - Consistent, Repeatable Compliance
Ensures standardized accessibility output across large document archives and ongoing production flows.
Proof of Compliance
Accessibility is not assumed — it is verified.
- PAC accessibility validation reports (PDF/UA)
- WCAG compliance reports
- Screen reader compatibility checks
Who can Benefit
This solution is ideal for organizations with high-volume digital communications, including:
- Public Sector organizations
- Banks, Utilities and Insurance companies
- Enterprises delivering digital documents at scale
Who can Benefit
This solution is ideal for organizations with high-volume digital communications, including:
- Public Sector organizations
- Banks, Utilities and Insurance companies
- Enterprises delivering digital documents at scale
IDEAL Software Solutions is an authorized reseller and integrator of CDP’s accessibility and document compliance technologies, including:
- ADEPT UA
- STREAMdiff
- DocDiff
These solutions are delivered across Greece, Cyprus, and key Southeast Europe markets, including Albania, Bulgaria, Bosnia & Herzegovina, Croatia, Moldova, North Macedonia, Romania, and Serbia.
We combine deep expertise in:
- Enterprise document composition
- Accessibility compliance and governance
- Regulated digital communications
Helping organizations achieve accessibility compliance without disrupting existing document workflows.
The European Accessibility Act is an EU directive that sets accessibility requirements for digital products and services, including electronic documents and customer communications.
Compliance has become mandatory since June 2025 for in-scope organizations operating in the EU.
Digital customer communications such as statements, contracts, policies, notifications, invoices, and any PDFs or digital documents delivered to customers.
Our solution supports PDF/UA (ISO 14289-1:2014) and aligns with WCAG 2.2, ensuring accessibility by design and audit readiness.
Through automated and manual validation, including PAC testing, screen reader checks, and detailed UA and WCAG compliance reports.
No. The solution is designed to integrate with existing document generation workflows, minimizing disruption while ensuring compliance.
Yes. It is widely used by public sector organizations, banks, utilities, and insurers that require strict governance and traceability.
Yes. We provide ongoing support, updates, and knowledge transfer to internal teams to help maintain long-term compliance.